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Ticket Add Command

Ticket Add Command

✨ Overview​

With /ticket add, you can:

  • ➕ Add user or roles to an existing ticket.

🧾 Command Details​

  • Type: Slash Command
  • Permission Required: Staff
  • Usage:
/ticket add

Parameters​

ParameterTypeRequiredDescription
userUserOptionalThe user to add to the ticket
roleRoleOptionalA role to add (all members get access)
reasonTextOptionalExplanation for adding them
ملاحظة

At least one of user or role must be specified.

💡 When Should You Use This?​

Use /ticket add when:

  • You need another user or role to assist in an existing ticket.

📌 Example​

/ticket add

➡️ Szenario 1: Your user said that another user has more knowledge about the issue and can help, so you want to add them to the ticket:

Add User Example

➡️ Szenario 2: You want to add a role that has access to the ticket, so all members with that role can assist in the ticket:

Add Role Example

📝 Notes​

  • ℹ️ Please note that too much user in one ticket can cause organization issues. We recommend adding only necessary users or roles to a ticket to maintain clarity and efficiency in ticket management.