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Ticket Remove Command

Ticket Remove Command

✨ Overview​

With /ticket remove, you can:

  • ➖ Remove user or roles from an existing ticket.

🧾 Command Details​

  • Type: Slash Command
  • Permission Required: Staff
  • Usage:
/ticket remove

Parameters​

ParameterTypeRequiredDescription
userUserOptionalThe user to remove from the ticket
roleRoleOptionalA role to remove (all members lose access)
reasonTextOptionalExplanation for removing them
note

At least one of user or role must be specified.

💡 When Should You Use This?​

Use /ticket remove when:

  • You need to revoke access of another user or role from an existing ticket.
  • You added someone by mistake and need to remove them.
  • You want to remove a role that was added for a specific ticket but is no longer needed.
  • You want to remove a user who is no longer involved in the ticket or should not have access anymore.
  • Security/privacy concerns

📌 Example​

/ticket remove

➡️ Szenario 1: You added a user to a ticket, he helped a lot but now you want to continue without them and remove them from the ticket:

Remove User Example

➡️ Szenario 2: You want to remove a role that has access to the ticket, so all members with that role can no longer assist in the ticket:

Remove Role Example

📝 Notes​

  • ℹ️ Try to only remove users or roles that are no longer needed in the ticket to prevent an add -> remove cycle which cause user confusion.