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Ticket Claim Command

Ticket Claim Command

✨ Overview​

With /ticket claim, you can:

  • 📝 Claim an active ticket and assign it to yourself.

🧾 Command Details​

  • Type: Slash Command
  • Permission Required: Staff
  • Usage:
/ticket claim

Parameters​

  • None

💡 When Should You Use This?​

Use /ticket claim when:

  • You want to assign yourself to an active ticket.

📌 Example​

/ticket claim

➡️ Szenario 1: Your support team has multiple tickets open, and you want to communicate that you will handle a specific ticket.

➡️ Szenario 2: Your support team has specific responsibilities. You can take over the ticket if the issue falls within your area of responsibility.

📝 Notes​

  • ℹ️ You can disable claiming tickets in the settings if you don't want this feature to be available for your staff.