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Account Settings

Learn how to manage your account settings

Guide to Manage your Account Settings

In this guide, we will walk you through the process of managing your account settings. This is useful to see your active subscriptions or manage your billing information.

Visit the Account Settings

Requirements

  • You are logged in (see our Login Guide if you haven't already).

Visit the Website

Go to https://ticketwave.dev and click on your discord name and logo on the top right corner. Account Button

Open Dashboard

Click on the Profile button in the dropdown menu to access your account settings. Profile Button

See Profile Information

You will see your profile information and some actions you could take.

Profile Information
  1. Your profile picture
  2. Your username
  3. Your discord id
  4. List of your active subscriptions (if you have any)
  5. Open the billing portal to manage your billing information and subscriptions.

You will only see the billing portal button if you have an active subscription.

See Subscription Card

Every active subscription will be shown in a card with the following information:

Subscription Card
  1. The server icon
  2. The server name
  3. The subscription plan you are subscribed to
  4. The subscription price
  5. The current status of the subscription. There are the following possible statuses:
StatusDescription
ActiveThe subscription is currently active. All features are available.
IncompleteThe subscription is currently incomplete. This could be due to a failed payment or an expired payment method. You could see the customer portal to see the details. Please complete the payment to activate the premium features.
CanceledThe subscription is currently canceled. The features are only available until the end of the current billing period.
  1. The next subscription renew date

To cancel your subscription, please visit the billing portal.

Next Steps

Now that you could explore our server dashboard with all features we offer. Here are some recommended next steps:

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