/ticket rename
Rename a ticket channel, optionally using dynamic placeholders.
Ticket Rename Command
The /ticket rename command changes the name of a ticket's channel. You can use dynamic placeholders to build descriptive names based on ticket data, or reset the name back to its default pattern.
Usage
/ticket renameParameters
| Parameter | Type | Required | Description |
|---|---|---|---|
name | Text | Optional | The new channel name, supporting placeholders |
reset | Boolean | Optional | Reset the channel name back to the default pattern |
At least one of name or reset must be specified.
Placeholders
| Placeholder | Description | Example |
|---|---|---|
{number} | The ticket number | 123 |
{user} | The ticket creator's username | johndoe |
{userid} | The ticket creator's Discord user ID | 123456789012345678 |
When to Use This
Use /ticket rename when you want to give a ticket a more descriptive name — for example when a ticket's topic becomes clear and you want to reflect it in the channel name for easier reference.
Example
A user requests a refund. You rename the ticket to include the topic so it's easier to identify later:
The channel name updates accordingly:
Notes
- Channel names must be 32 characters or fewer due to Discord limitations.
- Discord limits channel renames to 2 times per 10 minutes. This applies to both
/ticket renameand/ticket priority.
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