Ticket Remind Command

The /ticket remind command sends a reminder message to the ticket creator, prompting them to respond or take action. Use it when a ticket has gone quiet and you want to check if the user still needs help.

Usage

/ticket remind

No parameters required.

When to Use This

Use /ticket remind when:

• The user hasn't responded for an extended period
• You're checking if the issue is still relevant
• The ticket is waiting on the user before it can be resolved

Example

A user has been inactive for over 24 hours. You run /ticket remind to send them a friendly nudge asking if they still need assistance.

Notes

• Only send reminders when genuinely needed — avoid sending repeated reminders in quick succession.